Person-Cntrd Svcs: What Does it Mean

Person-Centered Services: What Do You Really Mean and Walking the Talk

Keynote and Breakout Session


The person who should know most about their treatment plan is the client. It is their life, and they are the ones who should be working the hardest on their treatment plan. However it is easy to talk about person-centered services, but not fully appreciate what that looks like and to walk the talk. Some clients are not even aware of what is on their treatment plan; or is basically "doing time" rather than "doing treatment."

Clinicians struggle with how to focus and target treatment; how to change old ways of documentation to reflect person-centered treatment, and how to effectively engage the people into a collaborative and accountable treatment plan.

This workshop will improve participants’ knowledge in providing person-centered services. It will provide the opportunity to practice assessment and priority identification, and translate that into a workable, accountable treatment plan that makes sense to the client. Reference will be made to The ASAM Criteria assessment dimensions to help organize assessment and treatment data.


Participants will

  1. Review principles of person-centered services, individualized treatment planning and how to engage clients in accountable change.
  2. Apply ways to attract people into recovery to have client “buy-in” and collaboration.
  3. Demonstrate how to use ASAM Criteria multidimensional assessment to guide treatment planning, evaluate progress and recovery outcomes.

Workshop Agenda

A. Principles of Person-Centered Services and Treatment Planning

  • Generations of care – from program-driven to person-centered services
  • Individualized treatment - ASAM Criteria multidimensional assessment
  • Flexible continuum of care

B. How to Organize Assessment Data and Target and Focus Treatment

  • Multidimensional assessment and holistic care
  • Moving from assessment to treatment plans

C. Understanding Motivation and Changing the Concept of “Resistance”

  • From pathology to participant
  • Compliance versus adherence
  • Working with mandated clients and criminal justice

D. Skill-Building in Engaging and Developing the Treatment Plan

  • The treatment contract and implications for measurable goals
  • Person-centered, accountable treatment plans and progress notes
  • “Discovery” versus “Recovery” services

E. Staff, Skills and Systems Issues in Person-Centered Services

  • Individualized staff, agency and payer development plans
  • Using the continuum of care for stage-matched interventions
  • Changes necessary to “re-tool” treatment planning/services – next steps